Drink Everytime They Say the Name 'Tebow'

Yes, I worked for an office supply retailer awhile back, and that is exactly what we dealt with everyday, too. It is very frustrating to me because you are in a lose-lose situation with every customer, when it comes to them returning/exchanging a product within the policy.. Do you let them return/exchange it, or do you decline that and let them send a complaint to the corporate office? I know that in retail you put up with more crap than anyone deserves to deal with.

I will tell you that I have never understood the purpose of rebates. Rebates are what we had the most complaints on because customers couldn’t follow instructions on when they should mail them in. You have a deadline to send them in and then they think we are the ones that mail their rebates to them. It comes from the corporate office and they don’t understand that. Once the product leaves the store, it is on them to take care of it. I don’t know how many times I would tell them to contact our corporate office to take care of their rebate problem. I would tell them that is was out of our hands and they would still get very angry when I would tell them. It really used to frustrate me to deal with that and I am glad I don’t any longer. I still have some friends who still work there to this day and they say it has gotten worse. I hate to be there after hearing that.

Interesting blog topic and it was something I can relate to!

I will keep an I on your blog and you take it easy, buddy!

BSF

i agree with this comment completely